At Pavanam (pavanam.com), we honor privacy as an extension of trust. When you visit our website or choose to engage with our offerings, any personal information you share with us is treated with care, responsibility, and respect.

This Privacy Policy outlines how your information is collected, used, and protected.

1. Information We Collect

We may collect certain personal and non-personal information to provide you with a smooth and secure experience.

Personal Information

You may choose to share information such as:

Name

Email address

Phone number

Shipping and billing address

Order-related details

Any communication you send to us

This information is collected only when you voluntarily provide it while placing an order, contacting us, or interacting with our website.

Payment Information

All payments on Pavanam are processed through trusted and secure third-party payment gateways.

We do not store, process, or have access to your card details, UPI information, or banking credentials.

Non-Personal Information

For website performance and improvement, we may automatically collect limited information such as:

IP address

Browser type and device information

Pages visited and time spent on the website

Cookies and basic analytics data

This data helps us understand how visitors use our website and allows us to improve functionality.

2. How We Use Your Information

The information we collect is used only for legitimate and necessary purposes, including:

Processing and delivering orders

Communicating order confirmations and updates

Providing customer support and responding to queries

Improving our website, services, and user experience

Sharing updates or information related to our offerings (only if you choose to receive them)

Ensuring security and preventing misuse of the platform

We do not use your data for purposes unrelated to your interaction with Pavanam.

3. Data Protection and Security

We take reasonable technical and administrative measures to protect your personal information from unauthorized access, alteration, or misuse.

While no digital platform can guarantee complete security, we remain committed to safeguarding your information with diligence and care.

4. Sharing of Information

Pavanam does not sell, rent, or trade your personal information.

Your data may be shared only:

With service providers involved in order fulfillment or website operations

When required by law or legal obligations

All such sharing is limited and done responsibly.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand user preferences and improve website performance.

You may choose to disable cookies through your browser settings, though some features of the website may not function optimally.

6. Your Choices

You have the right to:

Access or update your personal information

Opt out of receiving non-essential communications

Contact us regarding concerns about your data

We respect your choices and respond responsibly.

7. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements. Any updates will be posted on this page.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Website: https://pavanam.com
Email: support@pavanam.com