Welcome to Pavanam

By accessing or using our website www.pavanam.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services or making a purchase.

1. About Pavanam

Pavanam is a spiritually rooted platform offering sacred, sattvik, and mindful products curated to support devotion, wellness, and conscious living. All products are intended for personal and spiritual use only.

2. Use of the Website

By using this website, you agree that:

You will use the website only for lawful purposes

You will not misuse, copy, tamper with, or attempt to harm the website or its content

You will not engage in fraudulent, abusive, or unethical activities

Any misuse may result in restricted access or legal action, if required.

3. Products & Spiritual Nature

All products offered by Pavanam are spiritual in nature and meant to support individual faith, intention, and practice

Outcomes of spiritual products may vary from person to person

Pavanam does not guarantee specific spiritual, emotional, or material results

Each product is prepared and offered with sincerity and respect for spiritual traditions.

4. Product Descriptions & Pricing

We make every effort to ensure product descriptions, images, and prices are accurate

However, minor variations or errors may occur

All prices listed on the website are inclusive of applicable GST, unless stated otherwise

Pavanam reserves the right to modify prices, descriptions, or availability without prior notice.

5. Orders & Acceptance

Orders are considered confirmed only after successful payment

We reserve the right to cancel or limit orders due to:

Product unavailability

Pricing or technical errors

Suspected misuse or fraudulent activity

In case of cancellation, any payment received will be refunded as per our Refund Policy.

6. Payments

Payments are processed through secure third-party payment gateways

Available payment methods may include UPI, debit/credit cards, net banking, and Cash on Delivery (where applicable)

Pavanam does not store or access your card, UPI, or banking details

Payment security is managed by trusted payment partners.

7. Shipping & Delivery

Delivery timelines are estimates and may vary due to location, logistics, or unforeseen circumstances

Pavanam shall not be held responsible for delays caused by courier partners, natural events, or external factors

Please refer to our Shipping Policy for detailed information.

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy, available on the website.
Due to the sacred and personal nature of spiritual products, certain items may be non-returnable.

9. Intellectual Property

All content on this website, including:

Text

Images

Logos

Designs

Brand name

is the intellectual property of Pavanam and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

Pavanam shall not be liable for any indirect, incidental, or consequential damages

Our maximum liability, if any, shall be limited to the value of the product purchased

Use of the website and products is at your own discretion and responsibility.

11. External Links

Our website may contain links to third-party websites for convenience.
Pavanam is not responsible for the content, policies, or practices of external sites.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi, India.

13. Changes to Terms

Pavanam reserves the right to update or modify these Terms & Conditions at any time.
Continued use of the website after changes implies acceptance of the updated terms.

14. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: support@pavanam.com

🌐 Website: www.pavanam.com